Privacy Policy
Last Updated: February 28, 2025
1. Introduction
Welcome to Knock Quest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us when you:
- Register for an account
- Use our application features
- Contact our customer support
- Participate in surveys or promotions
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
2.2 Usage Data
When you access and use our Service, we may automatically collect certain information about your device and usage patterns. This may include:
- Device information (such as your mobile device ID, model, and manufacturer)
- IP address
- Operating system type and version
- Browser type and version
- Usage statistics and patterns
- Referring and exit pages
- Date and time stamps of Service usage
2.3 Location Data
With your consent, we may collect and process information about your precise or approximate location. We use this information to provide features of our Service and to improve and customize your experience.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and requests
- Provide customer support
- Understand how users access and use our Service
- Detect, prevent, and address technical issues
- Develop new products, services, features, and functionality
4. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
- For Legal Reasons: We may share your information if we believe disclosure is necessary or appropriate to comply with any law, regulation, legal process, or governmental request.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@knockQuest.com
Address: 123 Knock Quest Street, San Francisco, CA 94103, United States